Privacy Policy

When you create an account, make a deposit, or contact our support team, you voluntarily provide certain personal information. This typically includes:

• Full name and date of birth for identity verification (KYC compliance)
• Email address and mobile phone number
• Bangladesh mailing address or city of residence (Dhaka, Chittagong, Sylhet, etc.)
• Payment account details such as bKash, Nagad, or Rocket wallet numbers
• Identity documents for KYC verification (national ID, passport, or driving licence)

When you browse or use our platform, certain technical data is collected automatically through cookies and logging systems. This includes:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, time spent on each page, and click patterns
• Referring website or traffic source that directed you to 89bd0

The personal and technical data we collect is used solely to operate, improve, and secure the 89bd0 platform. Specific purposes include:

• Creating and managing your 89bd0 account, verifying your identity, and ensuring account security
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods
• Providing customer support and responding to account queries or disputes
• Improving platform performance, personalising your betting and gaming experience, and recommending relevant games
• Complying with legal obligations, including anti-money laundering (AML) and responsible gaming requirements
• Sending account notifications, transaction receipts, and important platform updates via email or SMS

We do not use your information for unsolicited marketing campaigns without your explicit prior consent. You may opt out of promotional communications at any time by contacting our support team.

89bd0 does not sell, trade, or rent your personal information to any third party. However, in strictly limited circumstances, we may share data with the following categories of parties:

• Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) solely to facilitate your transaction requests
• Identity verification and KYC service providers engaged to comply with anti-fraud and AML obligations
• Technology partners, such as game providers (Pragmatic Play, Evolution Gaming, Spribe) who power our games — they may receive session-level technical data only
• Law enforcement or regulatory authorities when required by applicable law or a valid court order

All third-party partners who handle your data are contractually bound to maintain confidentiality and to use your information only for the specific purpose for which it was shared. They may not independently use, store, or disclose your data beyond that scope.

89bd0 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse platform usage patterns. The types of cookies we use include:

• Essential cookies: required for the site to function correctly, such as session authentication and security tokens
• Functional cookies: store your language preference, region setting, and other personalisation choices
• Analytics cookies: help us understand how users navigate the platform so we can improve layout, content, and performance

You can control cookie preferences through your mobile browser settings. Please note that disabling essential cookies may prevent certain features of the 89bd0 platform from working correctly.

89bd0 employs a comprehensive set of technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These include SSL/TLS encryption for all data in transit, encrypted storage for sensitive account data, multi-factor authentication options, and regular security audits of our platform infrastructure.

Despite our rigorous security framework, no online platform can guarantee absolute security against all possible threats. We encourage users to choose strong passwords, never share account credentials, and contact us immediately at [email protected] if they suspect any unauthorised activity on their account.

As a registered user of 89bd0, you have the following rights with respect to your personal data held by us:

• Right of Access: you may request a copy of the personal data we hold about you at any time
• Right of Rectification: you may ask us to correct any inaccurate or incomplete personal information we hold
• Right to Erasure: subject to legal obligations, you may request that we delete your personal data from our systems
• Right to Restrict Processing: you may request that we limit how we use your data in certain circumstances
• Right to Object: you may object to our processing of your data for direct marketing or profiling purposes

To exercise any of the above rights, please contact our privacy team at [email protected]. We will respond to all verified requests within a reasonable timeframe. Please note that some requests may be subject to identity verification before we process them.

89bd0 facilitates deposits and withdrawals through trusted Bangladeshi mobile financial services including bKash, Nagad, Rocket, and Upay, as well as international card networks Visa and Mastercard. When you initiate a financial transaction, relevant payment details are transmitted directly and securely to the respective payment processor. 89bd0 does not store your full card numbers or mobile wallet PINs on our servers.

Each payment processor operates under its own privacy policy and data security standards. We encourage you to review the privacy documentation of any payment service you use in conjunction with the 89bd0 platform. 89bd0 is not responsible for the privacy practices of third-party payment providers.

89bd0 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable legal, regulatory, and financial record-keeping obligations. Account data, transaction histories, and KYC documentation are typically retained for a minimum of five years following account closure, in line with standard anti-money laundering compliance requirements.

Once the applicable retention period has expired and there is no further legal basis to retain your data, we will securely delete or anonymise your personal information so that it can no longer be associated with you as an individual.

89bd0 is strictly an adults-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect, solicit, or retain personal data from anyone under the age of 21. If you are under 21, you are not permitted to register, deposit, or use any feature of the 89bd0 platform.

If we become aware that personal data has been collected from a user under 21 years of age, we will take immediate steps to delete that information from our systems and close the associated account. If you believe a minor has registered on 89bd0, please notify us immediately at [email protected].

89bd0 reserves the right to update or modify this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, platform features, or business operations. When material changes are made, we will update the 'Last Updated' date shown at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the 89bd0 platform after any policy update constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically so that you remain informed about how we handle your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 89bd0 handles your personal data, our dedicated privacy support team is available to assist you. We are committed to resolving all privacy-related enquiries promptly and transparently.

Email us at: [email protected]